FAQ
Product Questions
Are Beakora toys suitable for all bird species?
Our products are designed for a wide range of companion birds, including Lovebirds, Budgies, Cockatiels, Green Cheek Conures, Quakers, African Greys, Amazons, and other parrots.
We recommend checking the product dimensions and choosing the appropriate size based on your bird's species and preferences.
Why are foraging toys important for birds?
Foraging is a natural behavior that helps birds stay mentally stimulated and engaged.
Providing foraging opportunities can help reduce boredom, encourage problem-solving, and support a healthier daily routine.
Why do birds need chew toys?
Chewing is an essential part of a bird's natural behavior.
Appropriate chew toys help satisfy this instinct while providing enrichment and helping birds stay active and engaged.
Are the materials bird-safe?
We carefully select products made from bird-friendly materials commonly used within the avian community.
As with any bird toy, we recommend regular inspection and replacement if signs of excessive wear appear.
How often should I replace bird toys?
Every bird interacts with toys differently.
We recommend inspecting toys regularly and replacing any product that becomes damaged, worn, or unsafe for continued use.
My bird seems afraid of a new toy. What should I do?
Many birds need time to adjust to new objects.
Try placing the toy near your bird's cage or play area first and allow them to explore it at their own pace. Positive reinforcement can also help encourage interaction.
Orders & Shipping
How long does shipping take?
Most orders are processed within 1–3 business days.
Delivery times may vary depending on your location and the shipping method selected at checkout.
Do you ship internationally?
Currently, shipping availability may vary by region.
Please enter your shipping address during checkout to view available shipping options.
How can I track my order?
Once your order ships, you'll receive a confirmation email containing tracking information.
What if my package arrives damaged?
If your order arrives damaged or incorrect, please contact us as soon as possible and include photos of the issue.
Our team will be happy to assist you.
Returns & Support
What is your return policy?
We want you to be satisfied with your purchase.
Please review our Return Policy page for complete details regarding eligibility and return instructions.
How can I contact Beakora?
You can reach our support team anytime at:
📧 : beakora.shop@gmail.com
We typically respond within 24 business hours.
Still have questions?
Our team is always happy to help.
If you can't find the answer you're looking for, please feel free to contact us at beakora.shop@gmail.com and we'll be glad to assist you.